Privacy policy

Last updated: November 23, 2025

This Privacy Policy explains how Dizplay USA (“we,” “our,” or “the Site”) collects, uses, and shares personal information when you visit or make a purchase from our website.

Information We Collect

We collect personal information to operate our business, fulfill orders, and improve your experience. “Personal information” refers to data that can identify you directly or indirectly.

1. Device Information

We automatically collect information such as your browser type, IP address, time zone, cookie data, pages you visit, search terms, and interactions with the Site.
Purpose: To display the Site correctly and analyze usage to improve performance.
Collected via: Cookies, log files, tags, and pixels.
Shared with: Shopify, our ecommerce platform.

2. Order Information

When you place an order, we collect your name, billing and shipping addresses, payment details, email address, and phone number.
Purpose: To process orders, handle payments, arrange delivery, confirm purchases, prevent fraud, and send order-related updates or promotional messages (when applicable).
Collected from: You directly.
Shared with: Shopify.

3. Customer Support Information

Any information you provide when contacting us for assistance or inquiries.
Purpose: To offer support and resolve concerns.
Collected from: You directly.

Children’s Privacy

Our Site is not intended for individuals under age 12. We do not knowingly collect personal information from children. If you believe your child has submitted personal data, contact us to request removal.

How We Use Personal Information

We use your personal information to:

  • Fulfill and manage orders

  • Process payments

  • Communicate with you

  • Prevent fraud

  • Provide updates, offers, and promotional content (if you opt in)

Sharing Your Information

We only share your information with service providers necessary to operate the Site and deliver orders.

Examples:

  • Shopify powers our online store. To learn how Shopify handles data, visit https://www.shopify.com/legal/privacy.

  • We may share information if required by law, legal requests (such as subpoenas), or to protect our rights.

Behavioral Advertising and Analytics

We may use your information to provide targeted advertising or marketing communications that may be relevant to your interests.

Examples:

Advertising platforms may receive browsing or purchase data through cookies or similar technologies.

To opt out of targeted ads:

https://www.facebook.com/settings/?tab=ads
https://www.google.com/settings/ads/anonymous
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
http://optout.aboutads.info/

Cookies

Cookies are small files that help improve your browsing experience by remembering preferences and collecting analytics.

Types of cookies we use:

  • Essential (cart, checkout)

  • Functional (login, preferences)

  • Performance and analytics

  • Advertising and remarketing

You can block or manage cookies through your browser settings. Guidance: https://www.allaboutcookies.org/

Blocking cookies may affect Site functionality.

Do Not Track

We do not currently respond to “Do Not Track” signals because there is no consistent industry standard for handling them.

Legal Basis for Processing (GDPR)

For visitors in the European Economic Area (EEA), we process information under these legal bases:

  • Your consent

  • Contract fulfillment

  • Legal obligations

  • Protection of vital interests

  • Public interest

  • Legitimate interests (unless overridden by your rights)

Data may be processed in Ireland and transferred to countries like Canada or the United States. More details:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

Data Retention

We retain personal information as long as necessary to fulfill the purpose for which it was collected, unless you request deletion. For deletion requests, see “Your Rights.”

Your Rights

EEA Residents (GDPR)

You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Request data portability

California Residents (CCPA)

You have the right to:

  • Know what personal data we collect

  • Request corrections or deletion

  • Assign an authorized agent to act on your behalf

To exercise these rights, contact us using the information below.

Automated Decision-Making

We do not use fully automated decision-making that results in legal or significant effects.
Shopify may use limited automated tools for fraud prevention, such as IP blocklists.

SMS and Email Communications

With your consent, we may send:

  • Order updates

  • Abandoned cart reminders

  • Promotional messages or product information

You may opt out at any time:

SMS: Reply STOP or follow the unsubscribe link
Email: Click the unsubscribe link or contact us directly

Message and data rates may apply for SMS. We do not charge for these services.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted here with a revised effective date.

Contact Us

Dizplay USA
Phone: 888-827-8774
Email: info@dizplayusa.com
Business Hours: Mon–Fri, 9am–6pm PST